All we wanted was to purchase a brand-new car. We chose FORD FUSION - the car looked nice and the brand name FORD gave us a reason to believe that an honest company manufactured this car. WE WERE WRONG.
Apparently FORD sold us a brand new car, but gave us a car with faulty braking system, full of corrosion.
It took us few days to understand the severe status of the car - the corrosion was all over the mechanical parts of the car. The Pictures tell all the story.
In any other country, a manufacturer would replace such a car with a new one - this was not the case with Ford Brazil.
We contacted also FORD USA headquarters and FORD Mexico (the manufacturing country) - but no-one agreed to help to resolve this problem.
Ford Brazil was willing to repair the car - many items were replaced (including the fuel-tank...) and all other corroded parts were painted with black ugly paint or a special coating against further corrosion.
We processed both Barrafor and FORD do Brasil - after almost 4 years and a long process we won the case.
All of you who read about our experience with FORD – would be better off not buying any Ford car.
What do you think about it ?